A new
technology would pick up on suspicious changes in people's online activity
Someday, if you use your non-dominant hand to
control your mouse or touchpad when you're say, shopping online, websites might
interpret your irregular scrolling and clicking as a sign of fraud and require
you to prove your identity, thanks to an IBM fraud-detection patent.
The company has patented a technique for better
detecting fraud online to prevent the theft of log-in credentials and other
sensitive information, particularly in e-commerce and banking, it said Friday.
U.S. patent #8,650,080 is intended for a
"user-browser interaction-based fraud detection system."
How people interact with websites, such as the
areas of a page they click on, whether they navigate with a mouse or keyboard,
and even how they swipe through screens on a smartphone or tablet, can all be
identified, IBM said. The technology could identify sudden changes in online
behavior, which would then trigger a secondary authentication measure, like a
security question. It would work on a mobile device or PC.
If the technology works as IBM says it will, and
other businesses license it, it could help to secure online transactions against
cyberattacks, such as the recent eBay hack. Sensitive information of up to 145
million people may have been breached in that recent attack.
It would also lend credence to IBM's previously
stated ideas related to a "digital guardian" that would protect
Internet users.
"It's important to prevent fraudulent
financial transactions before they happen," said Brian O'Connell, an IBM
engineer and co-inventor of the patent.
Trusteer, an IBM-owned company that makes
malware detection technology mostly for banks, is already using some of the
technology in the patent, IBM engineers said Friday. Other sites like eBay or
Amazon might one day choose to license it as well.
While it might seem that the technology has the
potential to cause false positives, IBM said the prototype it tested
successfully confirmed identities and showed that sudden changes in browsing
behavior were likely due to fraud.
And some Internet users might consider the
technology to be an invasion of privacy. But the data gathered through the
technology would not amount to personally identifiable information, said Keith
Walker, another co-inventor on the patent.
Tackling fraud and financial crime is high on
the agenda for IBM. Recently the company announced new software and services to
address the US$3.5 trillion lost each year to fraud.
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