...and how
the industry is trying to fix it.
When news that a sample of Mercedes-Benz's
adverts was more widely viewed by bots than humans breaks in the same week that
an audit company reveals four in five British advertisers
have no idea how many of their advert impressions are fraudulent, you know an
industry is in some sort of trouble.
"The market has been has been relentlessly
pursuing success and performance and in so doing has lost sight of where
adverts actually appear," said Duncan Trigg, chief executive of Project
Sunblock, an auditing firm for advertisers and the authors of the
aforementioned report.
"Brand safety" has long been important
for Project Sunblock's clients, with regular investigations run to check
whether adverts are displayed alongside undesirable editorial content such as
pornographic or racist material. But since the rise of programmatic advertising
in 2009, in which space is bid for based on which demographics a company wishes
to target, bots have become an increasing concern.
The Interactive Advertising Bureau (IAB)
surveyed enterprise marketers last November, and found that 85% were using
programmatic advertising. Of those who did half were trying to buy adverts more
efficiently, with slightly more trying to target more effectively, and only 16%
motivated by cost-cutting. Over the next two years 91% of advertisers are
expected to take up programmatic advertising, despite anxieties about the practice.
Ascertaining who is actually viewing the
campaigns is a growing trend for the auditors. Adverts appearing below the fold
of a web page are much
less likely to be seen than those visible when the page opens. But more
problematic than that is the rise of botnets in directing fraudulent traffic,
with the IAB claiming that as much as a third of online traffic for adverts is
robotic rather than human.
"Botnets are already surprisingly
sophisticated and will only become more potent in time," said Andrew
Goode, chief operating officer of Project Sunblock. "There are many
pieces of malware used to infect PCs which are used to create fake traffic
and then sold on to publishers through ad exchanges, and some of the bots are
almost indestructible." Continue
reading…
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