The ubiquitous use of Internet everywhere except for the
remotest corners of our globe today requires a technology that is unprecedented
in the history of the human race. Satellites that transmit signals through a
worldwide wireless communication infrastructure now surround our planet even
more since Marconi (or should we say Tesla) invented the radio.
Whereas the Internet used to be the sole domain of US
government spies and other agents working in foreign lands; it now serves as
the basic tool for communication for many individuals and most, if
not all, commercial and industrial concerns. And to think that only a few
decades ago, the beeper and the fax machine reigned supreme as the quickest way
to transmit data and short messages. Today, people can send sms, photos and videos
in a few seconds just by using a smartphone or a PC.
We ask ourselves this question: How are we different from the
people who lived before the Industrial Revolution in terms of social cohesion?
Are we much more “in touch” with others because of social
networking or are we merely communicating more but not really getting closer as
we should? Let us look at some tell-tale signs of our continuing modern social
alienation.
1. We continue to be a
planet of alienated people
Most people who use Facebook have at least 50 or 100 friends
with whom they share a big part of their wakeful life – from what they eat
for lunch to what they wear at a party
and to where they spent the last weekend. Ironically, however, those posts are
not entirely for all your friends but for those who are closely tied to the
people in the photo or the video posted.
Only a few people use Facebook as a forum for dispensing
vital information to as wide an audience as possible. And these people are
either members of an advocacy or have a group that serves special social or
economic needs. That is, while Facebook and other social networks are potent
tools for promoting or advertising products and services, real social
networking in the sense of getting in touch with people as they are and where
they are is not largely being addressed.
In general, most people use these services to remove their
sense of alienation, insecurity or loneliness in a still largely-divided and
disparate world. Social networking has provided a means to spread knowledge but
not a genuine merging of sentiments and beliefs. China and other communists
countries and many Islamic nations control the Internet to prevent the flow of
corruptive and immoral western influences, and rightly so. But most democratic
countries have no such similar fear or care for their people as they allow
almost anything to be seen and heard online.
2. In reality, we still
remain choosy as to who we communicate with
Given the choice or if only Facebook administrators were more
protective of individual privacy, we would all limit access to our activities
to just a few people. But the way the system works, everyone gets to see what
you post online. It is a ripe place for spies and criminals to look for hapless
victims.
Sure, we all want to have exchange of the latest news with
our close friends and relatives; but as it is, the whole world can find out as
much the same things your son or daughter knows about your recent activities.
But as we have no choice as to how we can control the flow of information, we
just let it pass, hoping people will not care anyway about what we do in the
same way that we will not care about what they will do. Any amazing or tragic
events will merely catch our attention now and then as if we were only reading
the news. What is important is we know how our immediate circle of relatives
and friends are doing.
3. With the alienation
and parochialism preserved, we still fail to reach out
Sure, when calamities or tragedies happen, the Internet
allows us to come to the aid of those in need in a more rapid though indirect
manner; but sadly it is limited to merely expressing platitudes and, at best,
sincere kind words and providing financial aid. There are people, of course,
who go beyond the virtual connection and come to the aid of victims in a very
personal way; but that remains a minority. Social networking may help spread
the word as to the extent of the disaster and the necessary medium for
coordinating relief efforts; but in the end, the real help needed by people in
need does not come from people who sit before a PC or with a smartphone in hand
but from people who carry no gadgets but food, clothing, shelter and medicine
and from tireless people who can offer a helping hand or a listening ear to
those who are hurting.
Victims of Yolanda had no electricity nor cellphones to use
after they were hit by the super-typhoon. They needed food and shelter which
did not come until after several weeks. The first photos of the disaster,
however, were online in a matter of days. People watched online as people
suffered and many, to be fair, did help to alleviate the suffering.
The technology may have allowed us to all suffer together,
whether in truth or vicariously; but we have merely magnified the degree of
suffering without the corresponding amount of compassion and commiseration to
flow toward those who need it. That is, like the news that bears bad report, we
have helped to spread tragic things without providing the real consolation we
must provide for those who suffer the tragedy. Many of us also suffer as we see
the suffering from a distance without doing anything about it and whether that
is good for a society or not is something we can ponder upon for a long time.
4. Internet Technology
still has to provide a real beneficial service other than to inform or to
entertain
In general, social networking and online activities are for
the purpose of information and providing recreation. The amount of time people
spend in gaming and even merely chatting into the wee hours of the morning
provide no saving grace for the misuse or abuse of the technology. Young people
waste a lot of time playing inane games and doing nothing but gossiping and
yapping (as they used to do with the old land-phones). As far as using the
technology to transform lives and to provide a venue for real social change, we
do not see any of that happening except for a few groups that are into
advocacies or activities that had already been in place even before the
Internet came.
Internet technology only quickens the speed at which
information is passed on or received; but it has not improved the ability of
people to respond to meaningful and fruitful endeavors. What they do in
schools, churches and offices they can continue to do after the bell rings or
the clock strikes five, leaving people less time to be with themselves in
solitude to think or meditate. We are connected, yes; but we remain as
disconnected as ever.
So, if Internet technology has failed to make us more
socially receptive and responsive, what can we do to make it more beneficial?
We need to go back to the old way of talking face-to-face and touching one
another in a loving and sincere way. Turning off the phone and the PC may be
the best way we can do to recover and maintain the real process for
communicating our needs and our joys with one another. And that is, by opening
our hearts and minds to people without the barriers we have set up before and
between ourselves. Using technology to accomplish that is still the real challenge
we have today.